Philly 311 is a citizen’s resource set up by the city government to make it easier for citizens to get in touch with a representative at the city when something needs to be repaired, removed, or reported.
Philly 311 is important to cyclists, because they respond well to complaints about obstacles or potholes in the bike lane. They also do sweeps to remove abandoned bicycles, which frees up more bike parking.
Philly 311 can be contacted by dialing “3-1-1” from a phone with a (215) area code, or by dialing (215) 686-8686 for phones with other area codes. For the technologically inclined, you can also get in touch through twitter.